At Gegasoft, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Web Hosting Services and SaaS Solutions including CRM, POS, and ERP systems.
1. Information We Collect
- Account Information: Name, email address, phone number, billing details, and company information when you register for services.
- Service Usage Data: Log files, IP addresses, browser type, and access times for hosting and SaaS applications.
- Payment Information: Processed securely by third-party providers (we do not store full credit card numbers).
- Hosted Content: Files, databases, and websites uploaded by hosting clients.
- SaaS Data: Customer records, sales transactions, inventory, and other business data stored within our CRM, POS, or ERP systems.
2. How We Use Information
- To provide and maintain hosting and SaaS services.
- To process payments and invoices.
- To improve system performance, security, and support.
- To communicate important updates, offers, and technical notices.
- To comply with legal and regulatory requirements.
3. Data Security
We implement industry-standard security measures including SSL encryption, firewalls, and secure data centers to protect your information. While we strive to protect all data, no method of transmission over the internet is 100% secure.
4. Data Sharing & Disclosure
We do not sell or rent your personal data. We may share information only with:
- Trusted third-party service providers (payment processors, data centers, email providers).
- Law enforcement or government authorities if required by law.
- Business transfers (e.g., merger or acquisition).
5. Data Retention
We retain personal and business data for as long as your account is active or as required to provide services. Upon termination, hosting data and SaaS data may be deleted or anonymized within a reasonable period, unless required by law to keep records.
6. Your Rights
- Access, update, or delete your personal information.
- Export or request a copy of SaaS/hosting data.
- Opt-out of promotional communications.
- Withdraw consent where processing is based on consent.
7. Cookies & Tracking
We use cookies and analytics tools to improve website functionality, track usage, and personalize content. You may disable cookies in your browser, but some features may not work properly.
8. International Data Transfers
If you access our services from outside our primary hosting region, your information may be transferred and stored in data centers in other countries with different data protection laws.
9. Third-Party Integrations
Our SaaS applications may integrate with third-party services (e.g., payment gateways, email providers). Your use of these services is subject to their respective privacy policies.
10. Updates to Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +92-308-6112254
Address: Nowshera Road, Gujranwala, Punjab, Pakistan